Shipping policy

We offer free worldwide shipping on all unframed photographs shipped in a tube. Framed orders are shipped in a crate - shipping cost will be quoted per order.

We ship internationally to most cities around the world. 

Please refer to our Shipping Policy for details on expected order processing and shipping times. 

Returns and exchanges

Unfortunately we are unable to offer returns or exchanges since photographs are printed-to-order and limited edition.

There is no need to return damaged orders. We accept electronic proof of damage. Please refer to our Refund Policy for details.

If your photograph has been damaged in shipping you will have 14 days from the date of delivery to initiate a reprint request. Please refer to our Refund Policy for details. 

If your photograph has been damaged during the framing process you will have 14 days from the date of delivery to initiate a reprint request.Please refer to our Refund Policy for details. 

Limited Edition

All prints are limited edition. We currently do not sell any open editions online.

Each photograph is limited to a specific number of prints per size. We currently sell photographs in 4 sizes and each size comprise either 100 or 180 prints in that edition.

Each photograph is individually signed by the photographer (Adam Rabinowitz) and indicated the edition number and edition size on it. For certificates of authenticity please email us on sales@rabinowitz-photography.com.

Materials

We use only the highest quality materials to produce our photographs display beautifully now and long into the future.

We use Hahnemühle Photo Rag paper. It is a smooth fine art matt paper made of 100% cotton with an archival lifespan. This paper is characterized for its high-quality and is specially designed for Fine Art applications.

We use Epson Ultrachrome K3 ink for printing. 

We have an in-house printer and can therefore offer our customers the best possible price on our products. We use a wide format Epson printer. 

Sizing

Each print is available in four sizes. Please refer to the individual product page for the options available.

Please email us and we will happily assist with your requirements. 

All the prints are limited edition. This means that there are only a certain number of copies available and as the edition sells out the price increases. 

Packaging

Unframed photographs are packaged in a tube. The photograph is carefully rolled in acid free tissue paper and secured with tape before being placed in a strong cardboard shipping tube.

Framed photographs are packaged with bubble wrap and shipped in a custom-made, wooden shipping crate.

We would recommend that you take the print straight to the framer when you receive it. If you do want to open it, then we suggest following our handling instructions (see below).

Handling instructions

- Be careful not to touch the printed image. The paper is sensitive to the oils in your skin. 
- Wear cotton gloves or handle the photograph on the white borders or back of the paper, not the printed surface.
- Clear a surface first to unroll the photograph onto before opening the tube.
- Make sure the surface you are using is clean.
- When the print has been in the tube it can be difficult to handle and flatten out. Have some paper weights/ magazines available to hold the paper flat as the paper tends to spring back into a roll and thus makes it difficult to handle.
- Please use the tissue paper provided to protect the photograph while it is flattening out.

- Open the tube and place the rolled print on the table. Be careful not to scratch the print against the edges of the cardboard tube.
- Carefully cut the tape that is securing the paper around the print. This is best done with a sharp knife / scissors. Do not try and wiggle the paper off as this can damage the print. 
- The print should now stay curled up even though the tape has been removed. Now that you have removed the tape, the paper around the print can easily be removed.
- Once the paper has been removed you can start unrolling the print. 
- Unroll the print in small sections. Do not try and do it all in one go. 
- Unroll the first section by placing your hand on the back of the paper and slowly lowering the print with the tissue paper facing down.
- Add a paper weight or magazine on each corner to hold it down. Do this until the print is completely flat. 
- Do not attempt to turn it around as it will spring back into place and can get damaged. 
- Leave it lying flat for 5 days before turning it over. 
- When turning it over be careful not to touch the print. Only touch the white borders around the print.